Excavators&Loaders Sales Service:
Actively and clearly answer customer questions. To serve customers wholeheartedly, including providing site selection suggestions, how to save costs and maximize the value of the machine.
Excavators&Loaders After-Sales Service:
1. Our technicians will provide on-site service for customers in China. We will provide online service for foreign customers the whole day. According to the requirements of foreign customers, we will arrange technicians to carry out installation or maintenance abroad when necessary.
2. During the warranty period, if the machine parts are damaged under normal use, we will provide free replacement of new parts.
3. After the warranty period ends, we can renew the contract and enjoy the same services as the warranty period.
4. The company conducts survey on the service attitude of employees from time to time to improve the service satisfaction of employees.